Your Legal Terms Before Account Access
Our Legal notice sets out the conditions that apply when you create, use or ask to close an account. We may request the account details needed to confirm ownership, investigate a wallet status or match a payment record, including a DANA, OVO, GoPay or QRIS reference.
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Bank transfer and virtual account records may require the same account check. You remain responsible for entering accurate details and keeping your login private. If a policy question concerns access, eligibility or a restricted action, the answer depends on local law and our current service rules.
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Read this page before opening an account, then use the contact path in your account area if a clause needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.