How Wallet Data Reaches DANA and QRIS
Our Privacy Policy covers the information needed to create and maintain your account, including your phone number, sign-in events, verification results, device details and messages sent to support. When you request a transaction through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record
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the payment route, amount reference, status and related account identifier so we can match the request and investigate a stalled receipt. We do not use wallet details to describe your activity beyond the account and transaction purpose explained here. A request may also involve BCA, BRI,
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Mandiri or BNI processing records supplied through the selected rail. Where local law permits, we retain records for the period needed for service operation, dispute handling and legal duties. Access to the site or a feature depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.